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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeanna Montdz

August 9, 2025

5  out of  5
rating by Jeanna Montdz
"I was shopping around for new auto insurance for my vehicles. I got recommended to Emma from State Farm decided to give her a call, glad I did. She was a sweetheart and very helpful all through the enrollment!"
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks and for mentioning Emma! We are thrilled to hear about the excellent service she provided while helping you with your auto insurance needs. If you have any more questions or require assistance, feel free to reach out. We appreciate your feedback!"
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Bob Palaikis

August 8, 2025

5  out of  5
rating by Bob Palaikis
"Making changes and updates on my policy and billing adjustments was a breeze with TIGRAN, the agent who took my call. He is 5 star, professional, efficient, courteous and knowledgeable at every level. Dealing with State Farm with TIGRAN was a pleasure. Thank you for your excellent service."
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks and for your kind words about Tigran! We are thrilled to hear about the excellent service you received. Tigran is indeed a valuable member of our team, dedicated to providing professional and efficient service to our customers. Please do not hesitate to reach out for any future insurance needs or questions. Your satisfaction is our priority."
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John Power

August 7, 2025

5  out of  5
rating by John Power
"Fast polite service as always !"
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks! We truly appreciate your kind words about our fast and polite service. We take pride in providing excellent customer service. Please don't hesitate to reach out for any of your insurance needs in the future."
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Jean Phillips

August 5, 2025

5  out of  5
rating by Jean Phillips
"I have been using Allen Sarafyan State Farm for both my cars and I could not be more pleased with the service. I would like to make special mention of Lusine in this office, who is very nice and professional and follows up on things I forget about. She is a pleasure to work with. Jean Phillips"
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NAVIA MALDONADO

July 30, 2025

5  out of  5
rating by NAVIA MALDONADO
"Today I was helped by a young lady named Inessa she was the most helpful and kind person. I really appreciate the way she helped me. She has good customer service skills."
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks! We are grateful for your kind words about Inessa's excellent customer service skills. We are delighted to have her on our team. If you need any further assistance with insurance in Sherman Oaks, feel free to reach out. Thank you again for your support!"
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Osvaldo Gomez

July 30, 2025

5  out of  5
rating by Osvaldo Gomez
"Emma is the Best , she has been so much help with my car insurance as well as helping my friends with their insurance. She made things so easy and she was so helpful!. Thank you Emma !"
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks! We appreciate your kind words about Emma and her exceptional service with car insurance. We're thrilled to hear she made your insurance process easy and was so helpful. Feel free to contact us for any future insurance needs or questions. Your trust in Emma and our team means a lot!"
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Anna

July 30, 2025

5  out of  5
rating by Anna
"Vanik called made sure that my car coverages are all up to date."
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks! We are glad Vanik provided you with excellent service to ensure your car coverages are up to date. If you have any further insurance needs or questions, feel free to reach out to us. Your satisfaction is our priority!"
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saiyan Ali khan

July 30, 2025

5  out of  5
rating by saiyan Ali khan
"Emma is amazing I suggest anyone getting any insurance to contact her. Very friendly and will help you get the price you want."
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks! We appreciate your kind words about Emma. Providing excellent service and helping our customers find the right insurance at the best price is our top priority. Feel free to reach out to Emma or our team for any future insurance needs or questions. We're here to help you with all your insurance needs in Sherman Oaks!"
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Armond Avakian

July 30, 2025

5  out of  5
rating by Armond Avakian
"I want to sincerely thank my auto insurance broker Allen and his team for all the help and support. From the start, they took the time to explain my coverage options clearly and made sure I had everything I needed for peace of mind. I truly appreciate how responsive and knowledgeable they’ve been every step of the way. It’s a real comfort knowing I have someone I can trust looking out for my best interests."
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks for your auto insurance needs! We are thrilled to hear about your positive experience with Allen and our team. Providing clear coverage explanations and ensuring your peace of mind are our top priorities. We appreciate your kind words about our responsiveness and knowledge. If you need anything in the future, please don't hesitate to reach out. Thank you for trusting us with your insurance needs!"
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Ricky Butler

July 29, 2025

5  out of  5
rating by Ricky Butler
"Very welcoming, Kind and informative. Was willing to take the time to explain everything to me and lay out all of my options. And very happy with the policy that we agreed on, and I would recommend friends and family in the future."
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks. We are thrilled to hear that our team member provided you with informative and excellent service. We appreciate your recommendation and look forward to assisting your friends and family with their insurance needs in the future. Please don't hesitate to reach out if you have any questions or require assistance."
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Johnny Hong

July 26, 2025

5  out of  5
rating by Johnny Hong
"Emma is the best of the best! Easy quick and best pricing in town!"
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks! We truly appreciate your kind words about Emma's exceptional service. We are thrilled to hear that you found our pricing to be the best in town. Please remember that we are here for all your insurance needs. Let us know if you have any questions or require assistance."
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Larry Estrella

July 23, 2025

5  out of  5
rating by Larry Estrella
"Gor helped me today with a payment that had declined. He made things quick and easy."
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks! We appreciate your kind words about Gor's excellent service in resolving your payment issue efficiently. If you ever need assistance with insurance matters in the future, feel free to reach out. Thank you for trusting us with your insurance needs."
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Amir K

July 18, 2025

5  out of  5
rating by Amir K
"Vanik helped me when I had a time sensitive manner"
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks! We're delighted to hear that Vanik provided you with excellent service. If you have any more insurance needs or questions, feel free to reach out. We appreciate your kind words and your trust in our team!"
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Frank kesh

July 17, 2025

5  out of  5
rating by Frank kesh
"Erik was Very helpful and quick"
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks! We truly appreciate your kind words about our team's quick and helpful service. If you ever have any insurance needs or questions in the future, please don't hesitate to reach out. Your satisfaction is our priority!"
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Barbara Storey

July 16, 2025

5  out of  5
rating by Barbara Storey
"Nathan was very courteous and helpful clarifying my payment options on my bill. Thank you so much, Nathan! You’ve been delightful to work with. Please pass this next part along to whoever manages the Google forms. Since I do not use my Gmail account that often and it is not my primary email account, signing on to these forms is quite cumbersome for me. I have to wait until one of my kids or grandkids can help me look up my google info and get through all the sign in screens. I’m always happy to give a positive review but if there’s a way to change the settings on the form so it doesn’t require you to sign into google, that would be wonderful. I imagine there are clients who do not even have google accounts."
We responded:
"Dear [User], Thank you for your kind words about Nathan and for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks. We're glad to hear that Nathan provided you with courteous and helpful service in clarifying your payment options. Your feedback regarding our Google forms is valuable, and we will work on improving the user experience. Please feel free to contact us directly for any future insurance needs or questions. We are here to help! Best regards, Allen Sarafyan's State Farm Insurance Agency"
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Luna Lee

July 15, 2025

1  out of  5
rating by Luna Lee
"EDITED 07.15.25: Nick turned out to be irresponsible and unreliable to work with post-sales. He really only cared about convincing me to put two cars on State farm to lower my overall Kar expenses. However, when I had an incident Nick said he didn’t put rental coverage and then offered to add it later. They started to back date bill me when Nick flagged the missing coverage but he never followed up on pricing or effective date changes in writing. This is highly unprofessional & unethical. State Farm has been very difficult to add rental coverage, confirm, price changes and coverage detail, details, and just close up my claim, that’s been open for 8 weeks. It finally wrapped up and awaiting the check. I don’t recommend working with SF, especially Nick, as his sales skills do not translate to long term customer satisfaction and tenure/revenue. ORIGINAL: Nick Bagramyan is the best insurance agent I’ve worked with. He is smart, present, executed and is reliable. His passion IS real — he genuinely cares I’m educated on insurance & I get the best price. Nick recommended I insure 2 cars over 1 (it was $200+ cheaper) and ensuring the deductibles were different — so I could get what was manageable for my family for long term coverage. I’ve insured over 10 cars within my family. I’m happy to insure my 2 most recent ones (Ferrari, Audi) with Nick. Thanks Nick! PS. My referral at Ferrari Beverly Hills (Luigi) helped me meet Nick - the superstar!"
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks, and for recognizing Nick Bagramyan's exceptional service! We are thrilled to hear about your positive experience with Nick. It's great to know that he provided you with valuable insights to save on insurance while ensuring your family's long-term coverage needs. Nick's dedication to educating our customers and finding the best insurance solutions truly sets him apart. We are grateful for your trust in insuring your Ferrari and Audi with us. Remember, for any future insurance needs or questions, feel free to reach out to Nick or our team. We appreciate your support and look forward to serving you again!"
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Edgar M

July 15, 2025

5  out of  5
rating by Edgar M
"The agent Vanik Hovhannisyan took time out of his day and call me to tell me that I am underinsured and recommended me more coverages for a fraction of a price."
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks. We are thrilled to hear about the excellent service provided by Vanik Hovhannisyan. It's great to know that Vanik went above and beyond to ensure you have the coverage you need at an affordable price. If you have any more insurance needs or questions, feel free to reach out. Thank you for your kind words!"
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Denise Washington

July 11, 2025

5  out of  5
rating by Denise Washington
"Always great customer service"
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks! We are thrilled to hear about your positive experience with our customer service team. Our goal is to provide excellent service to all our clients. If you ever need assistance with insurance in Sherman Oaks, feel free to reach out to us. Your satisfaction is our top priority!"
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Ruben Isahakyan

July 11, 2025

5  out of  5
rating by Ruben Isahakyan
"I highly recommend Tigran. He was more than helpful."
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks and for recognizing Tigran's exceptional service! We take pride in providing top-notch customer service. Please feel free to reach out to us for all your insurance needs in Sherman Oaks."
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H&S Medical transportation

July 8, 2025

5  out of  5
rating by H&S Medical transportation
"Vanik made sure to help with my bill"
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks! We are delighted to hear that Vanik provided you with excellent service in managing your bill. Our team is dedicated to ensuring your insurance needs are met. Please feel free to reach out for any future insurance assistance or questions. Thank you for your kind words!"
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Jack Batmanyan

July 4, 2025

5  out of  5
rating by Jack Batmanyan
"Great guys, amazing service. Nathen u rock man! Keep up the good work. Ur like the great neighbor!"
We responded:
"Thank you for choosing Allen Sarafyan's State Farm Insurance Agency in Sherman Oaks and for your kind words! We're thrilled to hear about the amazing service provided by Nathen. Our team aims to be the great neighbor you can rely on for your insurance needs. Feel free to reach out anytime you require assistance. Thank you again for your support! #ShermanOaks #StateFarm #Insurance #AllenSarafyan"
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Kurt M

July 1, 2025

5  out of  5
rating by Kurt M
"Emma was very helpful in getting me what I wanted out of my policy with State Farm"
We responded:
"Thank you, Kurt! 🙏 We’re glad Emma was able to help you get exactly what you needed from your policy. At Allen Sarafyan’s State Farm Insurance Agency in Sherman Oaks, we believe that personal attention and tailored coverage are key to a great experience. We appreciate your trust in us!"
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Quawia Smtih

July 1, 2025

5  out of  5
rating by Quawia Smtih
"Nathan was super helpful thank you"
We responded:
"Quawia, thank you for sharing your positive experience with Arcen! Your recognition in his dedication to saving you time and money while providing personable and thorough assistance in finding the best insurance options is greatly appreciated. Your kind words resonate with our commitment to delivering top-notch service. Should you have more questions or need further assistance in the future, please do not hesitate to reach out. We're here to continue providing you with exceptional service."
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Frederick Turner

June 30, 2025

5  out of  5
rating by Frederick Turner
"Erick is amazing always goes above and beyond to help me with my needs and that’s exactly what I need and look for in customer service… I will forever do business with this Company 💯"
We responded:
"Frederick, thank you for this powerful review! 💥 Erick and the rest of our team at Allen Sarafyan’s State Farm in Sherman Oaks are dedicated to going above and beyond for every customer, every time. Knowing you’ll be a lifelong client means the world to us. We're proud to earn your loyalty and excited to keep serving you with excellence! 💯"
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Marieta Ghantarchyan

June 29, 2025

5  out of  5
rating by Marieta Ghantarchyan
"I had the most amazing experience with Allen Sarafyan’s State Farm Insurance agency. From the moment I called, I was treated with professionalism, kindness, and genuine care. Allen and his team went above and beyond to ensure I understood all my options and got the best coverage to fit my needs."
We responded:
"Thank you, Marieta, for your wonderful review! 🌟 We’re thrilled to hear that your experience with Allen Sarafyan’s State Farm Insurance Agency in Sherman Oaks was filled with professionalism, care, and kindness. Our goal is to ensure each customer feels confident and fully supported in making the right coverage decisions. We’re so glad our team exceeded your expectations. Welcome to the family, and we look forward to continuing to serve you!"